Policy

Contract and Delivery Terms
Valid from 09.12.2014

Catalog
CF13 Classic Fashion Store sells products to people of full age (18) . Product prices include VAT. We reserve the right to change prices and shipping costs.

How to order
Products are ordered on the online store's website by moving them to the shopping cart and paying the shopping cart content in the cashier's service. All customer information is handled confidentially. The contact information requested for the order will not be used for the purposes of the delivery of the order or the clarification of the information contained therein, unless otherwise stated. When ordering an online store you are required to become acquainted with and committed to the terms of delivery in force at any given time.

Payment and payment methods
The options available are Paytrail, Paypal, Klarna and Klarna part payment, card payments (Visa, Mastercard, American Express). If you want pay by invoice, please contact us on e-mail.

Order and payment confirmation
After a successful order, an order confirmation will be sent to your email. Sending a verification message requires an e-mail address when ordering.

Delivery Methods and Costs
We deliver orders by mail as postal packages. Shipping cost is determined by country.


Delivery time
Depending on the product, we ship within 2-7 working days. If product comes other warehouse, then delivery time is 5-17 working days. If order is preorder, then delivery time is longer and you get confirmation by e-mail.

Right of Cancellation and Return Conditions
You have the right to cancel your order within 14 days of receipt of your order under the Consumer Protection Act. In digital content and services, prior to the payment transaction, you may have been specifically requested to agree to the cancellation right so that the service or digital content may have been delivered before the right of cancellation. In the event of a cancellation notice, you must indicate your name, address, order date, product and must be emailed to cf13.store@gmail.com or mail to the return address below. The product must be returned by post within 7 days of the cancellation notice in the original and original packaging. Returns are the responsibility of the customer. Attach a copy of the cancellation notice to product return. If the product is used, we reserve the right to charge for the impairment.

If you would like to return or replace your products after the review period, please contact us directly. The product to be returned must be unused and must have initial price and product blanks. When you return a submitted order, please include your name and contact information and your account number for refunding your money. We will refund your amount within 15 workingdays (mon-fri) of the date of receipt of the cancellation notice if the product has been returned or it has been verifiably given for delivery to the return address.

In case of refund and order cancellation we charge handling (30€) and freight costs.

Return address:

CF13 Classic Fashion
Kasarmikatu 46-48

00130 Helsinki

E-mail: cf13.store@gmail.com 


Troubleshooting
If the product has been lost or damaged during transport or otherwise does not respond to your order, you must notify the address within 14 days of writing to the address mentioned in the Right of Cancellation and Return Conditions or by e-mail mentioned in the contact details. If the package is damaged in Post, the product must be promptly filed with the Post.

Y-Code: 3248820-7