RETURN AND EXCHANGES FOR ITEMS PURCHASED AT CF13.FI :
- Exchange and return requests must be made within 14 days of receiving order and you must provide the garment in its original condition; including tags and garment bag.
- A proof of purchase is mandatory for any warranty, exchange, return, refunds and repairs issues.
- Email us firstname.lastname@example.org and let us know what the problem is. This step is necessary in order to start your exchange or return authorization process and get all the information you need.
Put the jacket back in its original box and ship it back to us to
Kauppakeskus Kluuvi ( Name of the shopping center )
CF13 Classic Fashion Store
Aleksanterinkatu 9, Helsinki
- For an exchange, we will release your new items once your initial product has been received and inspected.
- We also need to inspect the product you are sending back before issuing a refund. Your refund will be issued to the original method of payment. Please allow up to 4 -10 business days from the time received for your credit card company to process the refund into your account.
- Please note all items in our “SALES” section are final sale. No refunds, no returns or any exchanges will be issued.